Emulating drug stores and supermarkets, the Brooklyn Public Library has installed self-checkout machines across the borough, including the Brooklyn Heights, Williamsburg, Kings Bay, Highlawn, Mapleton,, Homecrest and Bay Ridge branches.
The library says the automated checkout “dishwasher-sized units” will enable patrons to borrow and return materials more conveniently and efficiently, allowing staff to spend more time engaging with the community, according to a story in the Brooklyn Eagle.
Two self-checkout machines have been in operation at the Brooklyn Heights branch at 280 Cadman Plaza West, for several months. Brooklyn Public Library President & CEO Linda Johnson says the initiative is part of a new model of public service, “one of many innovations including increased access to eBooks and a new books-on-demand Espresso Book Machine at the Central Library.” BPL was recently honored as a leading innovator by The Urban Libraries Council.
Let’s hope they work better than the self-serve check-out kiosks at CVS on Henry Street.